It is much too easy for us to become comfortable and complacent with Memorial Conoco's consistant, fine service - and lose the urgency and motivation to express appreciation. Especially in these days of often reduced profit expectations and cutting costs, it is extra appropriate for me to say "Thanks!" again - for continuing, consistently high standards of advice, and service, and maintenance, and the delivery thereof. Thanks Mike and his full team: Thanks, and our best regards, Lee and Zoya Smith Katy, Texas