Houston Auto Repair

5

Work is done in a timely manner, and done well.

4

As always, service was excellent! However, I have one concern about price charged for windshield wipers. I knew that the wipers needed to be replaced and mentioned that issue when I left the truck for service. I should have asked the price as I was charged over $50 for two wipers!

Hi Patrick and Anna. Mike here. Sorry for the confussion on pricing. The manufacturers have gone to these new heavy duty wwipers and , yes, they are expensive. Sometimes I get embarrassed with prices they get for some parts. You have, however, taught me a good lesson; that being, ALWAYS call the customer no matter what! Even if they tell you up front to do something (I actually knew that years ago, thanks for the reminder). Thanks for the lesson. I owe you something the next time you come in. Don't let me forget. Thanks for your committment to our repair center.

- Memorial Conoco Car Care
5

Mike and the team are honest. I feel comfortable and confident leaving my car with them to keep it running well. Will use them for years to come I expect.

5

Barbara said the staff and service at this business were fine.

5

Courteous attention with work done as promised and as scheduled. Also went above and beyond with surprise tire repair on other vehicle. Thank you!

5

After a 9.6" L x 7.7" W x 6.1" H rubber chock fell off a yard trailer, while on the beltway, struck the outside of my front passenger tire, damaging it. Mike at Memorial Conoco knew what to do. Within 24 hours he had the special truck tire replaced. Later that same day, I brought my truck in for a wheel alignment . I received a 10% discount on the labor, and the total cost was much less than my insurance deductible. Also, I'm glad I wasn't hurt, because I used my skill in controlling my truck to a safe stop to the shoulder of Beltway 8. It took only 8 minutes for the HCTRA to assist and replace the damaged tire with the spare at no cost. Their truck came up behind me before I could finish calling my Safeco company for a repair vehicle.

5

Julie said the business is always amazing. They do whatever they can to help.

5

Spoke with Dana. She said everything went well with the staff and service at this business.

5

We take all of our cars to Memorial Conoco- they're fair, quick, efficient and friendly...why go anywhere else?

5

Very quick turnaround on my car. Friendly as always. Fixed an bulb out light issue with no charge. Oil change and basic checkout of my car.