Katie said she took her vehicle back to the business and they redid her alignment. Katie said her alignment was not completed.
Hi Katie. I'm sorry we didn't meet your expectations the first time; however, after speaking with you, I guess we solved the vibration problem on the second trip. Our goal is to be perfect every time; but sometimes, even we fall short once in a while. I hope we've earned our trip back to your good side. Thank you. Mike
- Memorial Conoco Car Care