Houston Auto Repair

5

Great Service, quick exceptional work!

5

They do good, honest work in a timely manner.

5

Fantastic. Great service, fast and good price.

5

Great experience with Memorial Conoco. They were geared towards providing good customer service. I will certainly go back for maintaining my vehicle on a regular basis.

5

My relatives recommended Memorial Conoco because they have had great service for years. I found that to be very true!!! Great people here give fair estimates and quick service for exactly what they estimated it would cost!!! I will now plan my service for when I'm visiting my relatives in that area!!! I'm thrilled with my new service station!

5

Marco is very helpful. I've had an oil change and wheel alignment at this location. The service is wonderful. Marco kept me up to date with the work the technician was doing on my car. Making an appointment is easy. I will continue to take my car to this location in the future.

5

These guys are great! My car wouldn't start and the insurance towed it to Mike. They resolved my problem and got my battery adjusted so it was free. He and Lance seemed genuinely grateful to have had the opportunity to work on my vehicle. Great guys!

5

Recently moved to Houston from NOLA and had some trouble with my truck's charging system on Saturday-to the extent that the truck DIED. Choose this place because it was close and there was a personal response from the owner on a previous review (I like personal involvement). Long story short, needed a new battery and alternator. Not only did they get the repair done Saturday, they also went out of their way to go retrieve the truck for me with their own staff- which saved me about $80 over calling a tow truck. At the end of the day, the repair cost was reasonable, the delivery time was AWESOME, the staff was super friendly and they went out of their way to listen and HELP. I highly recommend this place and will likely use them again should the need arise.

1

Sharks!!! Avoid at all costs!!! Drove in from the North and my rear drum brakes had about enough after the trip. Being as I just got in town and was staying with family I could not do any of the work myself. I do all of my own work all of it. After checking online and seeing the good reviews(people paid off for sure), I thought I'd give them a shot. They were local and in the neighborhood they were in I assumed I would get the great service as well. This was not the case at all. This is a terrible group of people that prey on those less fortunate or in a jam. I'm sure they thought they could take advantage of me from being out of state but I'm not the one buddy. First red flag was they had never scene rust before. But that was only the beginning. When they starting listing much more work then needed to be done, I knew they were scammers. Much more way more ridiculous amount of work. $1800 quote I received for rear brakes. I was completely dumb founded to the parts they were saying needed replaced master cylinder, brake lines, drums, pads blah blah blah. Even said my lug nuts were wrong lol.. I had just done a lift so I know what my undercarriage looks like and I knew my brake lines were fine. But oh no they said they needed replaced. I shut them done and said no way pal. Then they insist it was too dangerous to drive. I knew better and got out quicker then I came. Being a car guy I just could not believe the service here that these guys tried to provide to me. How could you even sleep at night taking advantage of people like that? I'm still shocked 6 months later. I'm sure they take full advantage of those not knowing anything about their vehicles. Makes me sick. I ended up taking my truck further down the road. New pads and drums turned for $169. Running perfect ever since. I used to stop here in the mornings for gas as well as its convenient for me. Not any more and never again! Not a dime of my hard earned money. If I broke down here I would tow it else where.

WOW! This is hard to respond to. M·any acusations made here. With hundreds of great reviews all over the internet it only seems fair to think we are a great place to have your vehicle serviced. NO, we do not pay people for reviews. And our prices are well in line with other reputable shops with ASE certified top notch technicians. We don't try to cqmpete with the do it yourselfers or the unlicensed shops in the community. We are licensed, insured, bonded and have all the city, state and county permits required to run our business, as well as a nationwide guarantee. We are members of many trade organizations_ and take a great deal of pride in our customers as well as ourselves. We're truly sorry we didn't meet each others needs and very happy you found the repair you were searching for.

- Memorial Conoco Car Care
2

I took my car here and told them that I just needed the inspection and approx. 15 minutes later they tell me that they have "accidently" did the oil change to my car and it cost amost $40. I rea;ly dont like this kind of "accident", so please tell them CLEARLY what do you want/need for the services when you brought your car there to make sure. I wont bring my car here anymore and Not recommend this place.

My name is Mike Balzer from Memorial Conoco Car Care and I am very sorry for your mishap. Please come by and see me and I will gladly refund your $40. It is not our policy to charge for our mistakes. Please forgive us. Thank you.

- Memorial Conoco Car Care